A leak does not wait. Neither do we.
Burst pipe, blocked drain, no hot water: we answer the phone and we come out, nights, weekends and bank holidays.
- 45 min
- average response
- 7/7
- including weekends
- 2 yr
- workmanship guarantee
- €0
- quote, no obligation
18 years
on the tools
Who is at the door
A registered business, not a number found online
You are calling at a bad moment and you are about to let a stranger into your home. Here is exactly who turns up, and what covers you if anything goes wrong.
Ten-year insurance
Structural cover on everything we install.
Gas and heating certified
Qualified to work on gas appliances, papers on request.
Price said before the work
Call-out fee and rate announced on the phone.
We leave it clean
Floor protected, waste taken away with us.
What we do
What we take on
Starting prices, so you know before you call.
24/7 emergencyEmergency leak repair
Burst pipe, dripping ceiling or flooded floor, we locate the leak and stop it, day or night.
from €89
24/7 emergencyBlocked drain clearing
Sink, shower, toilet or main drain, cleared mechanically, without damaging your pipes.
from €120
Water heater installation
Replacement or first installation, sized for the number of people actually living in the home.
from €350
Bathroom renovation
From the plans to the last seal, plumbing, tiling and fittings, with one person accountable.
from €3,500
Boiler servicing
The annual service that is legally required, and that catches the breakdown before winter.
from €110
Tap and fitting replacement
A dripping tap wastes up to 120 litres a day. Replaced in under an hour.
from €70From your call to the invoice
How a call-out goes
No surprises, no waiting all day for a van that never comes.
You call
A plumber picks up, not a call centre. We ask three questions and tell you what it is likely to be.
You get a time and a price
An arrival window of one hour, and the call-out rate announced before we set off.
We fix it
Van stocked with the usual parts, so most jobs are done on the first visit.
Invoice and guarantee
An itemised invoice on the spot, and two years on the workmanship.
Where we come out
Our real response time, area by area, not a region we would never reach.
Bordeaux
33000
under 45 min
Bègles
33130
under 1 hour
Cenon
33150
under 1 h 15
Floirac
33270
under 1 hour
Lormont
33310
under 1 hour
Mérignac
33700
under 1 h 15
Pessac
33600
under 1 h 30
Villenave-d'Ornon
33140
same day
After the van left
What customers said
"Ceiling dripping into the kitchen at half past ten at night. Someone picked up, gave me a price, and was outside in forty minutes. The leak was in the flat above and he wrote it all down for the insurance."
Nadia B.
Emergency leak, city centre
"Third plumber I called about the same blocked drain. The first two poured something down it. This one put a camera in, found a root in the pipe, and it has not come back since."
Marc T.
Blocked drain, west suburbs
"Boiler died on the coldest weekend of the year with a baby in the house. Out on the Sunday, part fitted Monday morning, and the invoice was exactly the figure quoted on the phone."
Élodie R.
Boiler breakdown, north district
Request a quote
Describe the job below, we may ask for a photo by text message afterwards. Most quotes are priced without a visit.
In a hurry? Do not fill anything in, just call01 23 45 67 89